Privacy Policy

1. About Competent Processors

Competent Processors is an embroidery manufacturing company based in Faridabad, Delhi NCR, India. We specialise in Schiffli embroidery, multi-head computerized embroidery, dori and cord embroidery, appliqué, and other specialised embroidery services for garment manufacturers, exporters, buying houses, and fashion brands.

2. Information we collect

When you submit an enquiry through our contact form, we collect the information you provide: your name, company name (optional), email address, and the message or project details you share. We may also receive limited technical information necessary for the operation and security of our website, such as IP address and browser type. We do not use cookies or analytics tools to track your browsing activity or create visitor profiles.

3. How we use your information

We use the information we collect to respond to enquiries, understand your embroidery and production requirements, discuss design development and sampling, provide quotations or requested information, and operate and secure our website. We process personal information only for legitimate business purposes connected with your interaction with Competent Processors.

4. Enquiry forms and business information

When you submit an enquiry, the information you provide may be accessed by relevant members of our team so we can respond. Please do not submit confidential designs or commercially sensitive information through the general contact form — if you need to share confidential material, contact us directly first so we can determine the appropriate method.

5. Third-party services

We use Supabase to securely store information submitted through our enquiry form, Resend to deliver email notifications relating to enquiries, and Vercel to host and deliver our website. These providers process information on our behalf only to the extent reasonably necessary to provide their services. We do not sell or rent your personal information to third parties.

6. Sharing of information

We may share personal information where reasonably necessary with members of our team who need it to respond to your enquiry, service providers supporting our website and email delivery, professional advisers where required, and government authorities where required by law. We do not sell your personal information or provide it to third parties for their own marketing purposes.

7. International data processing

Some of the third-party providers we use may process or store information outside India. Where this happens, their access is limited to what is reasonably required to provide their services to us.

8. Data security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, or loss. No method of electronic transmission or storage can be guaranteed completely secure. If you have concerns about the security of your information, please contact us promptly using the details below.

9. Data retention

We retain personal information for as long as reasonably necessary to respond to enquiries, maintain appropriate business records, and meet legal or regulatory requirements. Where information is no longer needed for these purposes, we securely delete or dispose of it.

10. Your privacy rights

Depending on applicable law, you may have rights to access, correct, or request deletion of your personal information. To make a privacy-related request, please contact us using the details in the Contact Us section below.

11. Children's privacy

Our website is intended for businesses, professionals, and general visitors. We do not knowingly collect personal information from children through our website.

12. Links to other websites

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices of those websites and recommend reviewing their policies before providing personal information.

13. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, or applicable legal requirements. Any updated version will be published on this page with a revised date.

14. Contact us

If you have any questions about this Privacy Policy, wish to exercise a privacy-related right, or have concerns about how we handle personal information, please contact us:

Competent Processors
Faridabad, Delhi NCR, India
Email: competent_processors@yahoo.com